Help Center

How can we help?

Find answers to common questions, learn how to use Danke effectively, and get support when you need it.

Tips, guides, and quick fixes in one place.

Quick start

Get unstuck fast.

  • Start a board in minutes with our guides.
  • Browse FAQs for the fastest answers.
  • Contact support and hear back within 24 hours.

Step-by-step

How-to guides

Learn how to make the most of Danke with these detailed guides.

Creating Your First Board

  • Sign in to your Danke account or create one
  • Click "Create Board" and choose your occasion type
  • Add a compelling title and description
  • Customize colors, layout, and privacy settings
  • Share the link and start collecting messages

Inviting Contributors

  • Copy your board's unique shareable link
  • Share via email, messaging apps, or social media
  • Include context about who the board is for
  • Set a deadline to encourage timely participation
  • Send gentle reminders as the deadline approaches

Managing Board Settings

  • Access settings from the board management page
  • Enable or disable moderation for content approval
  • Control privacy settings and link sharing
  • Customize appearance and layout options
  • Archive or delete boards when no longer needed

Presenting Your Board

  • Use slideshow mode for beautiful presentations
  • Review and moderate messages before the reveal
  • Share screen for group viewing during celebrations
  • Export as PDF for printing or digital sharing
  • Keep the board active for ongoing access

General questions

Frequently asked questions

Common questions about using Danke

Troubleshooting

Common issues and solutions

Quick fixes for common problems

Still need help?

Cannot find what you are looking for?

Our support team is here to help. Get in touch and we will respond within 24 hours.